Refund Policy

We thank you and appreciate your purchase with us. Please read the policy conditions carefully.

We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each order. When you avail our services we assure you the best commitments and safe transactions.

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods/services delivered over telecom networks, we generally offer no refunds or cancellation. Funds or payment transferred to us by credit card, net banking, debit cards or any other payment modes will not be cancelled or refunded however the SMS credits against the payment amount can be utilized till the credit period.

We recommend contacting us for assistance if you experience any issues with the service.

SMS Lelo.com reserves the right to modify any provisions of the refund policy without any notice.